Our network is built on carefully chosen partners with a positive attitude - people who don’t just move goods, but make sure you feel supported every step of the way. We call it warm-people logistics: simple, human, trustworthy.
FAQ
Common questions
How is sending freight with Planetworks different ?
With us, it’s not just trucks and schedules - it’s people. We combine a large, flexible network with personal support you can rely on. That means clear communication, proactive updates and freight that arrives as expected, without stress.
Does Planetworks use own trucks ?
We work with a trusted network of carefully selected carriers instead of owning trucks ourselves. This gives you flexibility, reliability, and efficiency. Instead of being limited to one fleet, we can match your freight with the best truck available at any time across Europe.
Can I book trucks on short notice ?
Absolutely. Planetworks is designed to adapt to short-term demand. With our broad carrier network, we can often arrange trucks the same day - especially on our main routes between Germany, the Netherlands, Belgium, UK & Scandinavia.
Can Planetworks handle long-term shipping needs ?
Yes. Many of our clients work with us on ongoing contracts. We become an extension of your logistics team, ensuring consistency, predictability, and priority access to capacity.
Do you provide support if something goes wrong ?
Always. Logistics is complex, but you’ll never be left alone. We monitor every shipment and keep you updated, and if something happens, we’re proactive with solutions before problems turn into delays.
Does Planetworks have a carrier’s liability insurance ?
Yes. We hold a carrier's liability insurance with the German insurer Allianz Esa. The policy maximum for good losses amounts to 2,50 million EUR. An official insurance confirmation can be provided by our sales team at any time.
Can Planetworks handle FTL e-commerce shipments ?
Yes. While our main focus is on large-scale food logistics, we also handle full truckload (FTL) e-commerce shipments. Our network is designed for time-sensitive and temperature-sensitive goods, which makes us well-suited for retailers and platforms that require reliable, fast delivery across Europe.
Why should I trust Planetworks with my freight ?
Because we don’t just move goods - we build relationships. Our partners and clients stay with us because they know we care, we act fast, and we stand behind every shipment. That’s what we mean by “cold trucks, warm people.”
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